1. Introduction

This Privacy Policy explains how Lazic Tech (hereinafter referred to as “we” or “our company”) collects, uses, and protects your personal data in compliance with Swiss data protection laws. By using our platform, you accept this Privacy Policy. If you do not agree with it, please refrain from using our services.

2. What Data We Collect

We collect the following types of data:

• Contact Information: Name, surname, address, email, phone number.
• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Activities on the platform, such as visited pages and ordered services.
• Payment Data: Transaction details, but we do not store credit card information.

3. How We Use Your Data

We use your data for the following purposes:

• Providing and improving our services.
• Processing orders and delivering products/services.
• Communicating with users (e.g., responding to inquiries, sending notifications).
• Analyzing data to improve user experience and security.
• Complying with legal obligations.

4. Legal Basis for Data Processing

We process your data based on:

• Your consent (e.g., when subscribing to newsletters).
• The necessity to fulfill a contract.
• Our legitimate interest in improving our services.

5. Sharing Data with Third Parties

We will not share your data with third parties except in the following cases:

• When necessary to provide services (e.g., IT partners, payment processors).
• When legally required to share data (e.g., upon government request).
• With your explicit consent.

All third parties are required to use data solely in compliance with Swiss data protection laws.

6. How We Protect Your Data

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, misuse, or alteration. This includes:

• Using SSL encryption for data transmission.
• Restricting access to data to authorized personnel only.
• Regularly updating security systems.

7. How Long We Retain Your Data

We retain your data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. Once data is no longer required, it will be deleted or anonymized.

8. Your Rights

Under Swiss law, you have the following rights:

• Right of Access: You can request information about the data we hold about you.
• Right of Rectification: You can request correction of inaccurate or incomplete data.
• Right of Erasure: You can request deletion of your data unless retention is legally required.
• Right to Data Portability: You can request a copy of your data in a standard format.

To exercise your rights, contact us at hello@digidev.ch

9. Cookies and Tracking

Our platform uses cookies to enhance user experience and analyze user behavior. You can control the use of cookies in your browser settings. More information about cookies can be found in our Cookie Policy.

10. Contact via WhatsApp

If you contact us via WhatsApp for service-related inquiries or support, your phone number and the content of your message will be used solely for the purpose of responding to your request.

We do not use WhatsApp conversations for marketing purposes or share this information with third parties. By initiating communication, you consent to the processing of your data for support-related reasons, in accordance with the Swiss Federal Act on Data Protection (revDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).

You may request the deletion of your conversation history or opt out of further communication at any time by contacting us directly or by sending “STOP” via WhatsApp.

For more details about your rights and how we handle personal data, please refer to the general terms of this Privacy Policy.

11. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Users will be notified of significant changes via the platform. We recommend regularly reviewing this document.

12. Contact Information

If you have questions or need further information about protecting your data, please contact us:

• Phone: +41 44 500 90 99
• Email: hello@digidev.ch